Effective Date: August 28, 2026
Metro Roofing ("Metro Roofing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting services, or communicating with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
We may collect information that you voluntarily provide to us, including:
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, referring website, and general information about how you interact with our website.
We may use information we collect to:
If you provide your telephone number or email address, you may receive communications from us regarding your inquiry, estimate, project, or requested services.
If you voluntarily provide your telephone number, we may use it to communicate with you regarding your inquiry, estimate, appointment, roofing project, or services you have requested.
Where applicable, marketing text messages will only be sent in accordance with applicable laws and required consent requirements. Message and data rates may apply.
You may opt out of marketing text messages by replying STOP to a marketing text message. You may also contact us directly to request that we stop sending marketing communications.
Opting out of marketing communications will not prevent us from contacting you regarding an existing project, appointment, transaction, or other service-related matter when permitted by law.
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, understand website usage, remember preferences, and improve our marketing and advertising.
Third-party services such as analytics, advertising, or website technology providers may use these technologies on our behalf.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
We may use third-party analytics and advertising services to understand how visitors use our website and to help us advertise our services.
These services may collect information such as your IP address, device information, browser information, pages visited, and interactions with advertisements or our website.
Examples may include Google Analytics, Google Ads, Meta advertising services, or similar services that we may use from time to time.
These third-party providers have their own privacy policies governing how they process information.
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:
We may also disclose information when reasonably necessary to protect our rights, property, customers, employees, or the safety and security of our website and business.
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
Our website may contain links to third-party websites, including manufacturers, suppliers, social media platforms, payment providers, or other websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
Our website and services are intended for businesses, property owners, property managers, and other adults. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
If you are a Virginia resident, you may have certain privacy rights under applicable Virginia law, including rights relating to access to, correction of, deletion of, or obtaining a copy of certain personal information we maintain about you.
Certain rights may be subject to legal exceptions or limitations.
To submit a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before completing certain requests.
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal and accounting requirements, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
We may update this Privacy Policy periodically to reflect changes in our business, website, technology, or applicable laws.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. Your continued use of the website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by law.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us: